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The Guest Service Center in the Lower Level of Earl's Lodge

Open Daily 8:30 am - 5:00 pm

Phone 801-620-1170

Here at Snowbasin Resort, we pride ourselves on providing the best guest service we can offer. The Guest Services Center offers bag check, lost and found, a portable electronics charging station and general guest assistance all in one convenient location. If you have any needs throughout your day, visit the Guest Services Center for assistance.

Lost & Found

Goggles and clothing items are kept up to two weeks - we do not hold items for longer than 3 weeks. Unclaimed skis and snowboards will be held until storage space requires us to thin out the oldest inventory. Any unclaimed skis/snowboards at the end of the winter season will be donated to a local charity.

Recovered season passes are turned into the activities desk in the upper level of Earl's Lodge.

If you have left the mountain, please call (801) 620-1170 or click the link below to report a lost item and we will do our best to reunite you with your belongings.

Report A Lost Item

Secure Bag Check

Securely store your bags and belongings while you are out on the hill for a nominal fee. Includes unlimited daily access to your bag.

  • $3 for one regular basket for items equal to or smaller than the size of a backpack.
  • $5 for one large basket for large bags or multiple bags.

To ensure the comfort and safety of our guests, personal items left unattended in the lodges will be turned in to the Bag Check and may require a fee to be recovered.

Passholder Bag Check Discount

A bag check punch pass is available for season passholders and is loaded right onto your season pass.

  • $15 for 10 regular basket storage uses
  • $25 for 10 large basket storage uses

Electronics Charing

Store and charge your cell phones, tablets, DSLR cameras, Go Pros and any other electronic for just $2.00!