For the 2023–24 season this add-on costs $50 and provides coverage for the following:
|November 15, 2023||Pre-Season||100%|
|December 15, 2023||0–2||80%|
|January 15, 2024||0–4||50%|
|February 15, 2024||0–6||30%|
If your personal event and request occurred after February 15, 2024 or if you have skied 6 days or more during the season you are not eligible for a refund.
No, it must be added during the original time of purchase to have coverage.
We obviously hope you get the most out of your season pass purchase. If you feel you meet one of the personal coverage scenarios please email our team at firstname.lastname@example.org.
Please put "REFUND" in the subject line. Include your email, name, date of birth and phone number. Explain the reason for your refund and attach any documentation supporting your claim. Please allow 2-3 weeks for consideration.
We will respond to your request in the order it was received. Supporting documents (such as a note from a physician for an injury) may be requested by our team and refunds will be determined and issued.