At Snowbasin Resort the health, safety, and well-being of our guests, staff, and community continue to be of the utmost importance to us. This season, we welcome guests with new protocols and procedures to ensure guests can safely recreate and enjoy the outdoors. Because of this, we have extensively revised our operating plans in each of our resort areas with the guidance and knowledge from the Centers for Disease Control and Prevention (CDC), the State of Utah Health Department and the Weber/Morgan Health Departments.
Snowbasin is committed to following all state and local health orders and will be continuously adjusting operations and safety protocols to protect staff and guests
New Upgrades & Operation Adjustments for 2020-21
This winter, we've added several resort upgrades that promote distancing of our guests to mitigate bottleneck areas of crowding. These include outdoor dining outlets, a new rope tow, ski trail to our lower parking lot and more. Additionally, we've made adjustments to our operation to provide a safe place to recreate.
We ask that our guests follow strict personal health and hygiene standards, including:
Do not visit if you are feeling ill or experiencing any symptoms related to COVID-19 or any other contagious illness.
Wear a face covering in all public spaces for guests and employees. These include but are not limited to; all indoor spaces, outdoor patio spaces, shuttles, warming huts and other temporary facilities, lift queues, gondolas and chairlifts, and when social distancing of 6 feet or more cannot be consistently maintained.
Wash hands frequently with soap and water for at least 20 seconds.
Use hand sanitizer frequently, stations will be available throughout the resort.
Avoid touching your face.
Cover coughs and sneezes (into a tissue, sleeve, or elbow).
Avoid contact with high-touch surfaces (handrails, maps, etc.).
Follow any other standards provided by the CDC, Utah Department of Health and the Morgan/Weber County Health Departments.
Maintain social distancing of at least six feet when in a public setting.
Vulnerable individuals (aged 60 and older, individuals who are immunocompromised, or have underlining health conditions) should follow the guidelines set forth by the CDC and take enhanced precautions.
Please voice concerns to staff if you see others not adhering to health and safety measures.
Enjoy the great outdoors, activities, and experiences Snowbasin has to offer while embracing safety.
Safety is always at the top of our mind at Snowbasin. This season, we've added several enhanced safety measures to provide a safe outdoor place to recreate. These include:
To increase physical distancing of guests and minimize bottleneck areas, we've added several resort upgrades and increased safety measures. Learn more >>
Advanced purchasing of lift tickets, lessons and rentals is highly recommended. Resort capacity will be restricted, and walk-up ticket sales will not always be available.
Hand sanitizer dispensers, touch-less whenever possible, will be placed at key guest entrances and contact areas. Guests are asked to sanitize their hands upon entry.
Social Distancing Guidelines - Guests will be advised to practice physical distancing by standing at least six feet away from other groups of people not traveling with them while standing in lines, using elevators, or moving around the property. All dining facilities will have tables set for social distancing guidelines. Guests will be reminded not to touch their faces and to practice physical distancing by standing at least six feet away from others whenever possible. All resort properties and retail outlets will comply with local or state-mandated occupancy limits.
Signage providing instructions to both Snowbasin guests, staff, and vendors will be placed prominently throughout the resort providing guidance and instructions on social distancing and the request for wearing of a face cover/mask.
Snowbasin uses cleaning products and protocols that meet EPA & CDC guidelines, such as eMist electrostatic disinfectant sprayers. These protocols are approved for the treatment of and are effective against viruses, bacteria, and other airborne and bloodborne pathogens.
The frequency of cleaning and sanitizing has been increased in all public spaces with an emphasis on frequent contact surfaces including, but not limited to, ticketing areas, door handles, public bathrooms, ATMs, stair handrails, dining surfaces, and seating areas.
All interior dining facilities will have a host, that will sit you prior to visiting the serveries. Reservations are recommended for 'The Overlook' and the Cinnabar. Contactless payments and interactions will be utilized whenever possible.
Liability releases and all guest paperwork will be completed electronically. Printed trail maps will only be available upon request, an electronic version is available here.
Meetings and Banquet set-up will promote physical distancing between guests in all meetings and events.
Point-of-Sale will have sneeze guards as well as a hand sanitizer in place.
Snowbasin will not be accepting returns or exchanges at this time in the Grizzly Center.
Our employees have always maintained an excellent standard for health and safety. This season features enhanced protocols, including:
Correct hygiene and frequent handwashing with soap are vital to help combat the spread of COVID-19. Team members are encouraged to wash their hands frequently, or use sanitizer when a sink is not available.
Employees receive training on COVID-19 safety and sanitation protocols. In areas with regular guest contact, the frequency of sanitation to surfaces has been increased. These areas include Housekeeping, Food & Beverage, Retail, Ticketing, Lift Operations, Mountain Patrol, and Security.
Appropriate PPE is worn by employees based on their role and responsibilities and in adherence to state or local regulations and guidance. Training is provided on how to properly use and dispose of all PPE. Employees are required to wear a mask while on the property. Gloves are provided to employees whose responsibilities require them as determined based on guidelines from CDC and local health organizations.
Regular health screenings are conducted with staff where temperature checks and answers to COVID-19 related questions are required. If staff is experiencing any symptoms or have family experiencing symptoms, they are required to stay at home.