Health & Wellness

Are you requiring reservations to ski and ride?
No, guests do not need reservations to ski or snowboard. However, we encourage you to purchase your lift tickets in advance online to save and guarantee your spot on the mountain, as there may be times throughout the season when we are required to put daily caps on the number of lift tickets sold at our base area ticket windows. Buy Now >>

Are you requiring parking reservations?
No, parking reservations are not required.

Do I need to show proof of vaccination to use any of Snowbasin Resort's facilities or amenities?
No, we are not requiring guests to show proof of vaccination to use any of our resort's facilities or amenities.

Are you loading chairlifts and the gondolas at full capacity?
Yes, we are loading our chairlifts and gondolas at full capacity this season. We will try to accommodate requests for less ridership in gondolas but we cannot guarantee this request.  We are strongly encouraging all parties whether vaccinated or not to wear a mask inside the gondolas.

Am I required to wear a face covering while in the lift line?
No, state and local regulations do not currently require a face covering to be worn in lift lines or in other outdoor areas. Our lift lines will be set up in a manner that encourages physical distancing among guests.

Am I required to wear a face covering while riding in gondolas?
No. However, a face covering is strongly encouraged while riding in gondolas and we respect the requests of all guests that would like to wear a mask on gondolas or any other lift.

Am I required to wear a face covering while in the mountain base areas?
No. When outdoors at our mountain base areas, a face covering is not required. We strongly recommend that a face-covering be worn in all indoor public spaces, including all of our base area and on-mountain lodges.

Are Snowbasin Resort employees required to wear face coverings while at work?
Staff working in lodges will be required to wear face coverings.

How will Snowbasin maintain physical distancing on the mountain?
Maintaining physical distancing on the mountain will continue to be a primary focus for us this season. Our lift lines will be set up in a manner that encourages physical distancing among guests and will also feature prominent signage reminding guests to physically distance. We will be loading our chairlifts and gondolas at full capacity, but if you or a member of your party prefers to ride alone or does not wish to be grouped with guests from another party, we will try to accommodate but we cannot guarantee this request.

Will lift tickets be available every day of the season?
We anticipate that lift tickets will be available for purchase every day this season (weather and conditions permitting). However, we strongly encourage you to purchase your lift tickets in advance online to save and guarantee your spot on the mountain, as there may be times throughout the season when we are required to put daily caps on the number of lift tickets sold at our base area ticket windows.

Where can I buy lift tickets?
Lift tickets can be purchased online, as well as at any of our mountain base area ticket windows.

How do I pick up my Snowbasin season pass? 
Detailed information about how and where to pick up your Snowbasin season pass can be found here >> 

Can I use my Epic pass at Snowbasin?
Certain Epic passes allow guests to ski and ride at Snowbasin. For details on which Epic passes allow access to Snowbasin and to learn about other Epic pass holder perks, click here >>

What will the on-mountain dining experience be like this winter?
We are operating all of our on-mountain lodges and restaurants this winter. We have simplified some menus and are offering expanded grab-and-go food options. Based on demand for the day, we may ask guests that have stayed at tables for more than an hour to give up their seat to other guests.

Will there be limited capacity in your on-mountain lodges?
Our on-mountain lodges and restaurants will continue to offer skiers and snowboarders a warm place to fuel up, relax, or meet friends and family for a much-needed break. We are not limiting capacity indoors but we be evaluating this program as the season evolves to see what issues may exist.

Do I have to wear a face covering in your on-mountain lodges and restaurants?
No, however they are strongly recommended for guests in all indoor spaces.

Do I have to make a reservation to use your on-mountain lodges and restaurants?
Reservations are recommended but not required at Cinnabar and The Overlook. All other on-mountain lodges will be serving guests on a first-come, first-served basis. For restaurant reservations and additional info, please click here >>

Can I bring my own food to eat in your on-mountain lodges?
No. For health and safety reasons, we kindly request that you do not bring food from home to eat indoors at our lodges. If you do bring your own lunch, we ask that you eat it outside, at your car, or in the Old Day Lodge. Please know this is against all restaurant policies in the State of Utah as bringing food in from the outside presents a health risk to others around you.

Can I pay with cash at your on-mountain lodges and restaurants?
Yes, we are accepting cash in addition to credit and debit cards.

Can I store my backpack/boot bag/shoes in or around your base area lodges?
No, guests are not permitted to store their bags, clothing, shoes, or other belongings in or around our base area lodges. This includes stashing personal belongings under or behind tables, chairs, desks, and staircases, as well as behind trees, shrubs, or in other outdoor areas. Instead, we ask that you please utilize our convenient bag check station in Earl's Lodge.

Which SnowSports school programs are you offering this winter?
We are offering adult and children's SnowSports lessons, focused on providing a healthy, safe, and high quality instructional experience. Please click here to view and register for our current SnowSports lesson offerings.

Do I need to reserve my SnowSports lesson in advance?
We strongly encourage all guests to book their SnowSports lessons in advance online. However, we are accepting walk-up reservations for SnowSports lessons this season, subject to availability. Walk-up reservations are handled on a first-come, first-served basis and can be made inside the Grizzly center.

Are lift tickets included with SnowSports lessons?
Some SnowSports lessons include lift tickets and others do not. For details about specific SnowSports offerings, please click here. Should you need to purchase a lift ticket, we strongly encourage you to purchase it in advance online to guarantee your spot on the mountain.

Who can I contact for questions about SnowSports lessons?
Please call us at 801-620-1015 and a member of our SnowSports team will get back to you promptly.

Are you offering ski and snowboard rentals this season?
Yes, we are offering ski and snowboard rentals in the Grizzly Center. Click here for more information and to book your rentals online.

Do I need to book my rental in advance?
It is not required but highly encouraged to book rentals online in advance. Book Now >>

Are lift tickets included with my rental?
No, ski and snowboard rentals do not include lift tickets. We strongly encourage you to purchase your lift tickets in advance online to guarantee your spot on the mountain before booking your ski or snowboard rental.

What steps is Snowbasin taking to ensure the health and wellness of its guests?

• Hand sanitizer dispensers are placed at key guest entrances and contact areas. Guests are encouraged to sanitize their hands upon entry to resort shops, restaurants, and buildings.
• Guests are advised to practice physical distancing by standing at least six feet away from other groups of people not traveling with them while standing in lines, using elevators, or moving around the property. 
• Our properties use cleaning products and protocols that meet EPA and CDC guidelines, such as eMist electrostatic disinfectant sprayers. These protocols are approved for the treatment of and are effective against viruses, bacteria, and other airborne and bloodborne pathogens.
• The frequency of cleaning and sanitation has been increased in all public spaces with an emphasis on high-contact surfaces including, but not limited to, ticketing areas, elevators and elevator buttons, door handles, public bathrooms, ATMs, stair handrails, dining surfaces, and seating areas. 

What is Snowbasin asking of its guests?

We ask that our guests adhere to the following personal health and hygiene standards:

• We have and will strongly encourage being fully vaccinated from the COVID-19
• Do not visit if you are feeling ill or experiencing any symptoms related to COVID-19 or any other contagious illness
• We strongly encourage wearing face coverings indoors.
• Wash hands frequently with soap and water for at least 20 seconds.
• Use hand sanitizer frequently. Hand sanitizer stations are available throughout the resort.
• Avoid touching your face
• Cover coughs and sneezes (into a tissue, sleeve, or elbow)
• Avoid contact with high-touch surfaces (handrails, maps, etc.) when possible
• Follow any other standards provided by the CDC, Utah Department of Health, and/or the Weber County Health Department
• Maintain social distancing of at least six feet when in a public setting
• Vulnerable individuals (aged 60 and older, individuals who are immunocompromised, or have underlining health conditions) should follow the guidelines set forth by the CDC and take enhanced precautions
• Respect all other guests for their beliefs and values
• Please voice concerns to staff if you see others not adhering to health and safety measures.

What steps are Snowbasin employees taking with regards to health and wellness?

• We have been and will continue to strongly recommend employees being fully vaccinated from COVID-19.  In certain key areas and in areas of guest impact we have enacted additional procedures to safeguard guests and other employees.
• Employees are required to wear face coverings while indoors, regardless of vaccination status.
• Correct hygiene and frequent handwashing with soap are vital to help combat the spread of COVID-19. Team members are encouraged to wash their hands frequently, or use hand sanitizer when a sink is not available.
• Employees receive training on COVID-19 safety and sanitization protocols. In areas with regular guest contact, the frequency of sanitization to surfaces has been increased. These areas include Housekeeping, Food & Beverage, Retail, Ticketing, Lift Operations, Mountain Patrol, and Security.

The Snowbasin Courtesy Code is designed to maintain the spirit of respect that Snowbasin staff works on each day with its award-winning service standard.  We recognize that the passion of our guests can sometimes go too far and unfortunately conflicts or errors in judgment take place. It is never acceptable at Snowbasin to break the rules and hurt others through our actions. 

This includes verbal abuse that has become all to prevalent in today’s society.  At Snowbasin, respect and kindness is in our DNA.  It’s what we work towards and train on each day.  While we commit to delivering exceptional kindness and service, we ask our guests to do the same.  We want all guests and employees to come to Snowbasin and enjoy the resort and not worry about someone else’s actions causing them harm. Below are some things that can result in expulsion from the resort and loss of skiing privileges:

• No outside alcoholic beverages and no open containers in areas other than restaurants.
• No consumption of tobacco or marijuana on property, including in lift lines, while riding lifts or in other public places.
• Offensive language including profanity is not allowed.
• Acting in a threatening way with staff or other guests, including throwing snowballs, is strictly prohibited.
• Shouting, making a scene and refusing to obey Snowbasin direction on a particular policy is not allowed.
• Compliance with all COVID related policies and procedures is required to be at Snowbasin.
• Skiing or riding on someone else’s pass is strictly prohibited and can result season suspension of both the pass user and owner of the pass.
• Littering and vandalism of resort property is not tolerated.

Snowbasin Resort reserves the right to revoke guest privileges for violations to the Courtesy Code. Please remember that we are both stewards of the Forest Service land we contractually manage with them and a private business. It is our responsibility to create an equitable, safe and respectful place to recreate and enjoy these precious mountains.